Shipping policy

TCG Forever Shipping Policy

Effective Date: July 24, 2026

Thank you for shopping with TCG Forever. We are committed to carefully packaging and shipping your collectibles so they arrive safely.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding weekends and holidays.
During new product releases, holidays, or promotional events, processing times may be extended.

Shipping Methods

Shipping options and estimated delivery times are displayed during checkout.

Delivery estimates are provided by the shipping carrier and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your order weight, dimensions, destination, and selected shipping service.

From time to time, TCG Forever may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking information to become active.

Packaging

We take pride in protecting your collectibles.

Trading cards are packaged using appropriate protective materials, which may include:

Penny sleeves
Top loaders or semi-rigid holders
Team bags
Bubble wrap
Reinforced Card Protection
Bubble mailers or shipping boxes, depending on the order

Sealed products are securely packaged to help minimize damage during transit.

Signature Confirmation

For high-value orders, TCG Forever may require an adult signature upon delivery at our discretion.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided, please contact us immediately. We cannot guarantee changes once an order has entered processing.

Orders returned because of an incorrect or undeliverable address may require additional shipping charges before being resent.

Lost, Stolen, or Delayed Packages

Once a package has been accepted by the shipping carrier, delivery is the responsibility of the carrier.

If your package is delayed, lost, or marked as delivered but cannot be located, we recommend:

Checking around your delivery location.
Asking neighbors or household members.
Contacting the shipping carrier.
Waiting 24–48 hours, as some packages are marked delivered before arrival.

If additional assistance is needed, contact us and we will help initiate a carrier investigation when possible.

Damaged Shipments

If your package arrives damaged:

Contact us within 48 hours of delivery.
Do not discard the packaging.
Provide photographs of:

The shipping box
The shipping label
The damaged product
Any visible packaging damage

This information helps us process carrier claims quickly.

International Shipping

International shipping may be available for select destinations.

Customers are responsible for all customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

Delivery times for international orders may vary due to customs processing.

Pre-Orders

Items marked as pre-orders will ship once inventory becomes available.

If your order contains both pre-order and in-stock items, your entire order may be held until all items are available unless otherwise stated or requested.